• Wicker Meds-on-Time

Our Wicker Meds-on-Time service is a specialised service to help those people who find it difficult to manage the ordering and taking of their medication. This service is free of charge providing you live within Sheffield.

Wicker Meds-on-Time Q&A

How does the service work?

There are several stages involved in the Wicker Meds-on-Time service.

First, one of our pharmacists will visit either you or you and your carers to find out what difficulties with self-medication are and to decide, with you, the best way to help you manage your own medication.

Next, we order your prescriptions from your G.P. and check that there have been no errors, omissions or changes. This ensures you get all of your medication on time.

We then dispense your medication and deliver it your home. The medication is usually dispensed into our monitored dose system packaging. If it is more convenient you can also arrange for yourself or your carer to collect the medication from the pharmacy.

What does our monitored dose system packaging look like?

Our monitored dose system packaging contains full details of the medication contained within the packaging, with the actual tablets being placed in “blisters” corresponding to the day and time of day that the medication is due to be taken. Each time you come to take your medication, you simply need to pop the correct blister for the time and day required.

Who is the service for?

The service is for anyone who – for whatever reason – struggles to manage their medication.

Do you have to deliver to my home address?

No, we can deliver your medication to any address provided it is within Sheffield. However, please make it clear if the address we are delivering to is not your home address.

When will my medicines be delivered?

We make deliveries between 9am and 8.30pm Monday to Friday and also on Saturday mornings. Regular deliveries will normally be scheduled between 9am and 5pm as priority in the evenings is given to urgent prescriptions. We are unable to specify an exact time of day but if you want to know whether it is likely to be morning of afternoon, please give us a ring on the day of delivery.

What happens if I go into hospital?

When people who are already on medication go into hospital, the hospital staff will take over the giving of the medication. It may be the case that the doctors at the hospital decided to change your medication. When you are admitted and discharged from hospital it is vital you let us know so we can check with the hospital to make sure you are still getting all your medicines and that any changes are adhered to.

What happens if my medication is changed?

Please contact us on 0114 253 6888 and we will make the appropriate arrangements to alter your medication.

Can Wicker Meds-on-Time help me in any other way?

Yes, the Wicker Meds-on-Time staff are also there to offer help and advice, e.g. what to do if you miss a dose. If you need to contact us, please ring 0114 253 6888. We can also offer advice and support outside of our normal working hours by ringing the main pharmacy on 0114 272 7676. The pharmacy is open 8.30am-10pm Monday-Saturday, 10am-8pm Sundays and Public Holidays and 3-5pm on Christmas Day.

How much does the service cost?

The service is completely free providing you live within Sheffield.

How do I get this service?

Phone our Wicker Meds-on-Time team on 0114 253 6888 and talk to one of our staff. If we think we can help you we will arrange for one of our pharmacists to visit you or you and your carer a.s.a.p.

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